Reference

Our Terms Keep Your Account Safe

When you open an account on pc777, you're agreeing to a straightforward set of rules that protect both you and us.

Account SecurityPayment MethodsWithdrawal RulesLive casino and slots
pc777 Our Terms Keep Your Account Safe
GET HELP ANYTIME

Contact Us About Terms Questions

Live Chat Open the chat panel in your account and ask any question about terms, account rules or payment steps. Our team replies in minutes during active hours.
Email Support Send a message with your account email and what you need clarified. We respond within hours and keep a record of every exchange.
In-Lobby Help Browse our FAQ section and account settings to find answers about deposits, withdrawals, account closure and policy changes instantly.
TRUST & VERIFICATION

How We Protect Your Account Data

Account Verification

When you open an account, we ask for your name, phone number and payment details to verify you own the wallet. This step stops fraud and keeps your balance yours alone.

Data Retention

We keep your account history, deposits, withdrawals and gameplay logs for as long as your account is open. After closure, records stay on file for compliance and audit purposes.

Cookie Use

Our site uses cookies to remember your login, language choice, and game history so you don't re-enter details every visit. You can turn cookies off in your browser; gameplay will be slower.

Payment Security

JazzCash, Easypaisa and Raast transfers are encrypted during transit. We never store your full wallet PIN or password, and we confirm every withdrawal matches your deposit ID.

Dispute Resolution

If you believe a deposit was taken but never credited, or a withdrawal was blocked, contact support with your transaction ID. We investigate within 48 hours.

Account Changes

To update your phone number, email or payment method, log in, go to Account Settings, and submit your change. We'll verify the new detail before it takes effect.

Answers About Terms & Your Account

No. Deposits must come from a wallet registered to your name. Using another person's payment method breaks our terms and can get your account closed. Withdrawals also go back to the original payment ID for safety.

Don't do it. Once you share your login, we can't control who accesses your balance. If someone else uses your account and loses money, that's still your account responsibility. Keep your password private.

Yes. Go to Account Settings, request closure, and confirm. Any balance in your wallet stays there for 30 days while we process pending transactions. After that, unclaimed balance is forfeited per our terms.

Raast transfers usually reach your bank within minutes, depending on your bank. We process the request instantly once approved. If it doesn't arrive within an hour, contact support with your withdrawal reference number.

Limits depend on your payment method and account age. JazzCash, Easypaisa and Raast each have their own caps set by the wallet provider. Your account dashboard shows your current limits in the Wallet section.

Contact support and request a temporary or permanent block. We'll pause your account immediately. You can reopen a temporary block after a set period; permanent closure is irreversible.

We don't sell your data. We share payment details only with JazzCash, Easypaisa and Raast to process deposits and withdrawals. We may share data with legal authorities if required by law in your region.